What people are saying.

  • “Carlos was an early adopter of the deployment of the Toyota Production System at Amazon Operations which as SVP Operations I was introducing at Amazon. He drove some of the most important kaizens in his fulfillment center which became role models for the whole of Amazon. He engaged his team from engineers to line leaders to associates and delivered breakthrough results. Later in his career he combined lean thinking with the deployment of robotics which became the "secret sauce" to Amazon robotics. I am strongly recommending him for an Operations Senior Leadership role.”

    — Marc Onetto, SVP Amazon Global Operations

  • "Carlos played a pivotal role in reshaping how fulfillment operations were executed. He spearheaded the deployment of automation systems that significantly improved uptime and reliability, making it easier for operations teams to adopt and scale the technology. His approach was thoughtful and collaborative, ensuring that the transition was smooth and that frontline teams were empowered to succeed. What sets Carlos apart is not just his technical and operational excellence, but also his executive presence and ability to earn trust across all levels of the business.”

    — Amol Dharmadikari, Vice President Operational Excellence, Expedia (former Amazon.)

  • "Carlos had a long and successful run at Amazon leaving his mark in operations, and robotics. Carlos was innovative in his application of continuous improvement, always engaging his end customer to ensure user friendly solutions."

    - Maureen Midgley, VP WW Business Transformation, Amazon